A man travelling from Mumbai to Bengaluru on a SpiceJet flight found himself stuck inside the toilet for an hour due to a malfunction in the door lock on Tuesday, January 16. After the seat belt sign went off following takeoff from Mumbai, the passenger went to the toilet and remained locked inside until the flight landed in Bengaluru. Upon landing, the airport ground staff had to break open the door to release the passenger, who subsequently received medical support.

“On 16 January, a passenger unfortunately got stuck inside the lavatory for about an hour on SpiceJet flight operating from Mumbai to Bengaluru, while the aircraft was airborne due to a malfunction in the door lock. Throughout the journey, our crew provided assistance and guidance to the passenger. Upon arrival, an engineer opened the lavatory door, and the passenger received immediate medical support,” SpiceJet said in a statement and added that the passenger will be provided a full refund.

A note written to the passenger by the cabin crew has gone viral on social media. The note said, “Sir, we tried our best to open the door, However, we could not open. Do not panic. We are landing in few minutes. So please close the commode lid and sit on it and secure yourself. As soon as the main door is open, engineer will come. Do not panic.”

The flight landed in Bengaluru at around 3:45 am with a delay of 1.5 hours. An engineer at the airport broke open the door following which the passenger was given medical support.