Online travel portal MakeMyTrip launched a dedicated platform called "myPartner" for travel agents to assist them in offering seamless and enhanced travel booking experience to travellers. The myPartner platform will enable travel agents to offer a variety of travel choices, bundled with customisation, personalisation and travel booking convenience for their customers.
With real-time access to an inventory spanning across all travel segments, the platform, MMT says, will help local agents in tier II, III markets and beyond to simplify and provide transparency throughout the booking process to travellers, while providing more travel options than ever before.
"The travel ecosystem demands deeper and wider collaboration among all stakeholders in the value chain in order to make a sustained recovery as the sector has been hit hard by the pandemic," Vipul Prakash, Chief Operating Officer, MakeMyTrip said.
"Through our new MyPartner offering, we are very proud to give access to our rich content and inventory of domestic and international hotels at best prices to travel agents in the country".
As Indians return to travelling in the new normal, travel agents leveraging the platform will be able to offer options that adhere to MakeMyTrip's ‘mySafety' standards which are designed in accordance with the guidelines issued by the health authorities.
"The mySafety standard focuses on prioritizing safety across all travel touchpoints offering a safer environment throughout the travel journey," said the company.
As global tourist destinations open slowly amid the domestic recovery in the gradual unlock phase, things may get better during the upcoming festive season and the tourism sector can return to some normalcy by the end of the year, MakeMyTrip said on Tuesday.
The Indian tourism industry has been severely hit due to the Covid-19 pandemic.
According to Vipul, the industry is expecting to gain its momentum during the upcoming festive season.
"We have seen improvements with the opening of major markets like Europe, Dubai and Maldives, along with others for certain visa holders and we are expecting them to open for everyone soon. Over the end of the year, we are expecting the situation to improve for us,'' Prakash told IANS.
In the first five months of this year, international tourist arrivals decreased by more than half and some $320 billion worth of exports from tourism were lost.
Overall, some 120 million direct jobs in tourism are at risk, UN Secretary-General Antonio Guterres said on Tuesday.
MakeMyTrip is not expecting things to normalise 100 per cent but with more flights and better policies, the tourism industry can be brought back on track.
"We have sent a full set of suggestions to the government for the revival of the industry and we are expecting them to revert soon," Prakash said.
With IANS inputs